• catloaf@lemm.ee
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    5 months ago

    This is why you shouldn’t get your news from clickbait YouTubers. Especially when their source is a three-year-old reddit post that doesn’t even support their claim.

  • floofloof@lemmy.ca
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    5 months ago

    I’m using a Brother laser with third-party cartridges, and everything still works after the recent firmware update. So I’m inclined to believe them.

  • realitista@lemm.ee
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    5 months ago

    I hope this is true because we can’t afford to lose the last good guy printer manufacturer.

  • milicent_bystandr@lemm.ee
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    5 months ago

    I notice it talks about not blocking 3rd party inks, but not (that I saw) about deliberately degrading quality. I hope they’re not doing that either!- but that was the recent accusation.

    I read a bit on that though, and what I think happened, is someone got lower quality while using 3rd party ink, after an OTA firmware update, and called customer service. The customer service rep couldn’t answer how to fix it, except using genuine Brother ink, and the user asked a careful question about whether that was the only way. Rep answers yes, which is probably not true but seems like the ‘right’ answer to give; user interprets it as the Rep knowing that there’s a secret and deliberate degradation of quality with 3rd party ink.

  • Optional@lemmy.world
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    5 months ago

    I actually wondered that at the time simply because whenever a new person discovers the horrors of HP printers people in the comments are always boosting Brother printers.

    Like, if Canon had been accused of bricking third-party printer ink I’m not sure it would have made the feed.

    • MadMadBunny@lemmy.ca
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      5 months ago

      Exactly. The style of accusations, and the aggressive tone the perpetrators use… This really looks and feels like a smear campaign against Brother.

  • killeronthecorner@lemmy.world
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    5 months ago

    I’m glad to hear this because I read the other article on the day my Epson decided to suddenly take umbrage with my third party cart after using it without issue for 2 years.

    As there is no other viable alternative for a relatively-no-nonsense printer on the market than Brother’s offerings it sounds like I’m not completely out of options quite yet.