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inclementimmigrant@lemmy.world to Technology@lemmy.worldEnglish · 9 days ago

Company Regrets Replacing All Those Pesky Human Workers With AI, Just Wants Its Humans Back

futurism.com

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Company Regrets Replacing All Those Pesky Human Workers With AI, Just Wants Its Humans Back

futurism.com

inclementimmigrant@lemmy.world to Technology@lemmy.worldEnglish · 9 days ago
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Years after outsourcing marketing and customer service gigs to AI, the Swedish company Klarna is looking to hire its humans back.
  • ThePowerOfGeek@lemmy.world
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    9 days ago

    Now, the company says it imagines an “Uber-type of setup” to fill their ranks, with gig workers logging in remotely to argue with customers from the comfort of their own homes.

    So they’re using their spectacular failure as a chance to exploit their new ‘employees’ via the gig economy.

    Fuck them. They have learned nothing about respect or decency, and I hope they continue to crash and burn.

    • TipRing@lemmy.world
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      9 days ago

      I stopped reading at Financial Tech startup. From that alone I know what kind of people we’re dealing with here.

      • crusa187@lemmy.ml
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        9 days ago

        Something about FinTech…it just attracts the worst possible people.

      • andros_rex@lemmy.world
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        8 days ago

        Klarna? The usury company? The “preys on kids who failed the Algebra 2 test on interest” company?

    • bean@lemmy.world
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      9 days ago

      Klarna sucks balls. “We’re your friend! We help you buy things!*”

      *APR 69%; yearly fee: Left limb. Firstborn children no longer accepted.

      • Cocopanda@futurology.today
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        8 days ago

        Oh my. I never experienced that high of an APR.

        • andros_rex@lemmy.world
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          8 days ago

          Flex Loans offer borrowers up to $4,000 at 279.5% interest, trapping thousands of people in debt that can land them in court.

          Payday loans in the states are horrifying. It got so bad that the US government stepped in to limit the interest rates they could charge military members.

          Certain tribes are exploiting regulatory loopholes and charging 600%.

          • Cocopanda@futurology.today
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            8 days ago

            But not Klarna? Right? Thats what I meant. I know about payday loans. But I didn’t know if Klarna had that high of APR.

    • lemmy_outta_here@lemmy.world
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      9 days ago

      And how many of these Uberserfs will be located in developed countries making good salaries? None, you say?

      • taladar@sh.itjust.works
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        9 days ago

        Probably depends on the language in the target market, a lot of European languages are not that common in countries with cheap labor.

    • CalipherJones@lemmy.world
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      9 days ago

      I hope whoever’s running that company gets cancer and dies.

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