bimbimboy@lemm.ee to Technology@lemmy.worldEnglish · 23 days agoHalf of companies planning to replace customer service with AI are reversing coursewww.techspot.comexternal-linkmessage-square97fedilinkarrow-up1702arrow-down15
arrow-up1697arrow-down1external-linkHalf of companies planning to replace customer service with AI are reversing coursewww.techspot.combimbimboy@lemm.ee to Technology@lemmy.worldEnglish · 23 days agomessage-square97fedilink
minus-squareKrudler@lemmy.worldlinkfedilinkEnglisharrow-up20·22 days agoSo providing NO assistance to customers turned out to be a bad idea? THE MOST UNPREDICTABLE OUTCOME IN THE HISTORY OF CUSTOMER SERVICE!
So providing NO assistance to customers turned out to be a bad idea?
THE MOST UNPREDICTABLE OUTCOME IN THE HISTORY OF CUSTOMER SERVICE!