• FreudianCafe@lemmy.ml
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    2 months ago

    Valve is the living proof that you can have great service and still be profitable. Will capitalists learn? No

    • bigkahuna1986@lemmy.ml
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      2 months ago

      Why have great service and be profitable when you can have terrible service and be 1.6% more profitable?

        • SheeEttin@lemmy.zip
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          2 months ago

          More like far less profitable over years, but far more this quarter. And when it inevitably goes south because you’re squeezing too hard? Who cares, on to the next company!