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Estimate the feature high level but with a 1-hour margin of error
Oh my god so much this. “You said it would take roughly 16hours to implement, it’s now 1 hour into the following morning why isn’t it rolled out to production yet?” Or “You estimated 8 hours, it only took 5” “which you’re pleased with?” “No, now we have 3 hours of un-allocated time on this contract which has upset the client”
No, now we have 3 hours of un-allocated time on this contract which has upset the client
I hate this so much. I got told to work slower once and argued back that they should be more confident and sell contracts based on deliverables, not time and materials.
