The Justice Department filed a lawsuit against Uber Technologies Inc. for discriminating against passengers with disabilities, including those who use service animals and mobility devices such as stowable wheelchairs. Uber is the largest provider of ride-hailing services in the United States. The lawsuit seeks $125 million for individuals who have been subject to discrimination
Wow, I’ve only been using Lyft for a good while now and I just assumed Uber took disabled riders as serious as they do.
I’m not disabled or have a service animal, but Lyft makes it very visible on the app that if you are one/have one, the drivers MUST be accommodating. They make it easy to report as well if they are not.
At least one company seems to care (I hope).
How that work if you have a car that won’t fit a wheelchair? Or do they make sure to only send drivers who have appropriate vehicles?
From my assumptions, the drivers see ahead of time if you use a wheelchair because the app asks you to mark yourself as a wheelchair user.
So you’d only be accepting it if you wanted to.