I ran into a similar problem after a bios update.

Turns out “this update may wipe out your bitlocker key” also means “if you don’t have bitlocker turned on, it’ll just wipe out your windows key.”

With Time Warner you don’t even have to do that you can just call up and ask, they’ll probably give you the discount. They absolutely do not care.

AOL was fined some small amount for this exact thing.