“Of course I will get the Manager for you, can you please tell me why you need to speak to them?”

Kira: “I just wanna talk to them.” continues to adjust disrupter settings

Or my favorite response when they tell me to have a nice day.

“Don’t you goddamn dare tell me what to do!”

Simple rephrase has helped me a lot in this area. From the CS side at least: I hope you have a nice day. That way I convey my intent without placing any requirements on the recipient.